Privacy Policy

Information We Collect

When you register, access, or interact with our platform, 999kt may collect the following categories of personal information:

• Identity Data: Full name, username, date of birth, and national identification details provided at registration or during KYC verification.
• Contact Data: Email address and mobile phone number used to create and manage your account.
• Financial Data: Transaction records, deposit and withdrawal amounts, and payment method identifiers associated with bKash, Nagad, Rocket, Upay, Visa, and Mastercard transactions.
• Technical Data: IP address, browser type and version, device type and operating system, time zone, and pages visited within our platform.
• Usage Data: Information about how you use our site — including games played, bets placed, session duration, and feature interactions — used to improve platform performance and personalise your experience.

Where you choose not to provide information that is marked as required, we may be unable to provide you with certain services or process certain requests. All mandatory fields are clearly indicated during the account registration process.

How We Use Your Information

999kt uses the personal information we collect for the following specific and legitimate purposes:

• To create, verify, and manage your player account on the 999kt platform, including processing your deposits and withdrawals via bKash, Nagad, or Rocket.
• To verify your age and identity as part of our Know Your Customer (KYC) process, ensuring compliance with responsible gaming requirements and confirming that all users are aged 21 or above.
• To process and settle betting and gaming transactions, including cricket betting on BPL, IPL, T20 World Cup, and other international series, and to resolve any disputes that arise.
• To communicate with you regarding account activity, security alerts, promotional offers you have opted into, and important updates to our terms or this Privacy Policy.
• To detect, investigate, and prevent fraudulent activity, unauthorised access, money laundering, and other illegal activities on our platform.
• To analyse usage patterns, improve the functionality and design of our platform, and conduct internal research and analytics for business development.

Cookies and Tracking Technologies

999kt uses cookies and similar technologies to improve your browsing experience, keep you logged in between sessions, and measure how our platform is used. We use three categories of cookies:

• Essential Cookies: These are strictly necessary for the operation of our site — for example, maintaining your session state and keeping you signed in. They cannot be disabled without impairing site functionality.
• Analytics Cookies: These help us understand how visitors interact with 999kt — which pages are visited most, how long users stay, and where they navigate to next. This data is aggregated and anonymised before analysis.
• Preference Cookies: These remember your settings and preferences — such as your chosen language — so they are applied automatically each time you visit the site.

You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect your ability to use certain features of the 999kt platform, including account login and transaction processing.

How We Share Your Information

999kt does not sell, rent, or trade your personal data. We share your information only in the following limited circumstances, and only to the extent strictly necessary:

• Payment Processors: When you make a deposit or withdrawal, the necessary transaction details are shared with your chosen payment provider (such as bKash, Nagad, or Rocket) to complete that transaction securely.
• Legal Authorities: We may disclose your information to competent regulatory or law enforcement authorities if we are legally required to do so, or if disclosure is necessary to protect the rights, property, or safety of 999kt, our users, or the public.
• Technology Service Providers: We engage trusted third-party technology partners (such as cloud hosting providers and analytics platforms) who process data on our behalf under strict contractual data-protection obligations. These partners are not permitted to use your data for their own purposes.

In all cases, we require our partners and service providers to implement appropriate technical and organisational security measures to protect your information, consistent with the standards we apply internally.

Payment Data and Mobile Banking

We understand that financial privacy is especially important to our players in Bangladesh. 999kt supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and major card networks including Visa and Mastercard. When you initiate a payment transaction, we collect only the minimum transaction metadata necessary — such as the transaction reference number and amount — to reconcile and record the payment in your account.

We do not store your full mobile banking PIN, card CVV numbers, or complete card numbers on our servers. Payment authentication is handled directly by the respective payment provider in accordance with their own security practices and regulatory requirements.

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. In practice, this means:

Active player accounts: retained for the duration of your account's active status plus a reasonable post-closure period required by applicable law. Transaction records: retained for a minimum of five years to comply with financial record-keeping obligations. Marketing preferences: retained until you withdraw your consent or request deletion. If you request that your account be closed and your personal data deleted, we will fulfil that request within a reasonable timeframe, subject to any overriding legal retention obligations.

Your Rights and Choices

As a user of 999kt, you have the following rights with respect to your personal data. You may exercise any of these rights by contacting our support team:

• The right to access a copy of the personal data we hold about you.
• The right to request correction of any inaccurate or incomplete personal data we hold about you.
• The right to request deletion of your personal data, subject to our legal retention obligations.
• The right to withdraw consent for any processing activity that is based solely on your consent, without affecting the lawfulness of processing carried out before withdrawal.
• The right to object to processing of your personal data for direct marketing purposes, including profiling carried out for direct marketing.

We will respond to all legitimate rights requests within a reasonable period. In some cases, we may need to verify your identity before processing your request to ensure the security of your account and data.

Security Measures

999kt implements a comprehensive set of technical and organisational security measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, secure password hashing, access control policies limiting internal access to personal data on a strict need-to-know basis, and regular security assessments of our platform infrastructure.

While we take all reasonable steps to protect your information, no method of electronic transmission or storage is 100% secure. We encourage you to use a strong, unique password for your 999kt account, to keep your login credentials confidential, and to contact us immediately at [email protected] if you suspect any unauthorised access to your account.

Age Restriction — 21+ Only

999kt is strictly an adult-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect or process personal data from individuals under the age of 21. As part of our registration and KYC process, we take reasonable steps to verify that all users meet this age requirement before granting access to betting and gaming services.

Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, technological developments, or our business practices. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of 999kt following the posting of an updated Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, our support team is available to assist you. We aim to respond to all enquiries within two business days.

Email us at: [email protected]